Privacy & data

Crossclear provides level crossing and train information.

On your device

Saved crossings, your last crossing, animation preferences and browser alert settings are stored on this device. Near Me asks for location only when you use it. Coordinates are sent to the crossing service to find nearby crossings; they are not stored as a location history.

Optional notifications

If you turn on alerts, the server stores a random installation identifier, notification delivery address, selected crossings, timezone and alert hours. It uses these to send approaching-train alerts through Expo (native app), Apple, Google or Mozilla (browser delivery). Turn off alerts to stop delivery. Native app disable removes the registration; browser registrations expire after 90 days without renewal. Delivery records are retained for up to 30 days to prevent duplicate alerts and diagnose delivery failures.

Optional crossing reports

When you tap OPEN or CLOSED, we store the crossing, tap time, reported state and the prediction at receipt time. A random device token is stored on your device; only its hash is stored on the server to count contributions and limit repeated reports. We do not request GPS for reports. Reports are unverified and used to evaluate estimates. Contribution badges count reports, not confirmed accuracy. For privacy questions or deletion requests, contact [email protected].

Forecasts

Train forecasts use Network Rail data and geography from OpenStreetMap contributors. They do not confirm the position of a barrier. Follow the signals and instructions at the crossing.

Contains OS data © Crown copyright and database right 2026. Contains Royal Mail data © Royal Mail copyright and database right 2026. Contains National Statistics data © Crown copyright and database right 2026.

Search uses an offline place index. After you tap Near me, coordinates may be reused for searches during that session, used only for the request and not saved as a location history.

Service operation

Hosting providers process network addresses to serve this page. The application does not intentionally log search coordinates, notification credentials or private field observations in request logs. No advertising or analytics trackers are included in this version.

Native app updates

The iPhone app uses Expo’s update service, which processes crash data for app operation and troubleshooting. This is separate from advertising or tracking.

Contact

For support or privacy questions, email [email protected].